This research investigates the role of key performance indicators (KPIs) in measuring business performance. Objectives are: (1) to identify the most effective KPIs for different business functions, (2) to analyze the impact of KPIs on strategic decision-making, and (3) to assess how KPIs drive business performance improvements. A survey design is chosen for its ability to collect data from a large number of respondents. Using Taro Yamane's formula, the sample size is 330, ensuring comprehensive data collection. The study focuses on the financial services sector in Lagos, Nigeria, where precise performance measurement is crucial. The reliability coefficient score is 0.86, indicating high consistency. Findings show that well-defined KPIs are critical for monitoring and enhancing business performance, facilitating strategic decisions, and promoting continuous improvement. Recommendations include developing tailored KPIs for different departments and ensuring regular reviews to maintain their relevance and effectiveness.
ABSTRACT
Milk contamination with antibiotic resistant bacteria can be a major threat to public health, as the antibiotic resistant determ...
Project Body
BACKGROUND TO THE STUDY
Rain is liquid water in form of droplets that have condensed from atmosph...
ABSTRACT
Data mining is used in extracting rules to predict certain information in many areas of Information Technology, medical science,...
Background of the study
Career guidance is crucial in shaping the future of students, especially in secondary schools, wher...
Background of the Study
Cost control in public healthcare institutions is crucial for ensuring the effi...
Background to the study
In-service Teachers denotes an instructor who simultaneously engages in academic study...
Background of the Study
In contemporary business management, performance measurement is essential for ensuring the achievem...
Background of the Study
The hospitality industry is one of the key contributors to the economy of Karu LGA. Effective financial reporting...
Abstract
Several years of military misrule and mismanagement had weakened the economic management processes and institut...
Background of the Study
Tuberculosis (TB) remains one of the leading infectious diseases worldwide, with Nigeria ranking...